mac for outlook 2016 keeps resetting preferences

Once you “upgrade” (LOL) to Outlook, you cannot go back to Hotmail.Here’s the story of an odd Outlook 2016 bug that you might run into. I have no way to even notify the recipient that I am having problems replying to them, as I cannot email them.Īnd to make matters worse, MS won’t let me revert back to Hotmail from Outlook - where I did not have this problem. No matter what I do (edit, retype the email address of the recipient, etc.), NOTHING works to send out these emails. You CANNOT click on the draft messages and send them, as they will not send. The only reason that I even noticed the problem, is that I just happened to click on the “drafts” folder while cleaning out my email. I have tens of email replies to customers that they never received, which makes me look like an uncaring buyer/seller. They simply go into the “drafts” folder and you are unaware that the message was never sent. What is maddening is that there is not any notification that messages are not being “sent.” This has been happening to me for months and there is no solution yet. Obviously a software gufaw that MicroSoft SHOULD address.

Every draft that I thought I had lost is now showing towards the top of my DRAFTS folder. Simple fix for me: When viewing my DRAFTS folder in my desktop Outlook, I changed the Sort By drop-down to “By From” vs “By Date”. Since there is no DATE attached to the draft, not only were the drafts not showing up on top of the list of drafts, but not showing up at all–even at the bottom (which I had looked many times)

The DEFAULT view for viewing folders is by DATE. I am positive, in my case what was happening was that–when you never send an email, but just quit during composing it, a DATE is never attached to it. One day I happened to look at my DRAFTS folder for the same email account on my phone, and miraculously all the drafts WERE there.

My settings in Options–>Mail were correctly set for Autosave to DRAFTS folder after 3-minutes. When exiting during composing an email, I’d select “Yes, I want to keep a draft” poof, it never showed in my DRAFTS folder.

Composing an email for an hour, if I for some reason closed the email, it was GONE, never saved to my DRAFTS folder. So I fought with this a long time in my MS Outlook 2016, on desktop PC/Windows 10.

Mac for outlook 2016 keeps resetting preferences